Chief Client Officer for Capita Experience
Paula Kennedy Garcia
Paula Kennedy Garcia is Chief Client Officer for Capita Experience, with 25 years leading conversations at the intersection of global brands, technology, AI, and customer experience. A visionary in emerging tech transformation, she's earned multiple awards for innovation and futurist leadership. An international speaker on CXM, AI, and innovation, Paula is a 2024 TedX alum and published Forbes writer, advancing experiences as technology evolves.